A successful Medical Assistant must be passionate about healthcare and want to make a difference in the lives of others while acting as a mission-driven catalyst to help Livingston Community Health deliver the best quality of care and excellent service to our patients and their families.

The Medical Assistant (MA) reports directly to the Back Office Supervisor (BOS). The MA provides nursing assistance to multi-specialty LCH clinical providers including, but not limited to, administration of injections, assisting with procedures, taking vital signs, vision and hearing tests, patient education, and necessary EHR chart work. The Medical Assistant will assist with clerical functions and help update and maintain accurate medical records. The Medical Assistant is under the general supervision of the Registered Nurse, and direct supervision of the Back Office Supervisor.

Essential Functions:

• Provide quality customer service care with a positive attitude.
• Ensure patient demographics are current and accurate at time of visit.
• Obtain and document vital signs in the electronic health record:
• Reconcile allergy list, medication list and problem list at every visit.
• Complete with accuracy via EHR: social history, family history, medical/surgical history, preventative medical information (last pap, mammogram, colorectal screening), chronic care information (last HgA1c, labs, test.)
• Assist clinical staff with examination procedures.
• Utilize Standing Orders to administer, order or schedule tests, medication or referrals.
• Administer medications and immunizations per LCH policies and procedures.
• Update patient charts with accurate data: immunization history and lab results.
• Complete lab orders as indicated.
• Clean and sterilize medical instruments and equipment per LCH policy and procedures.
• Utilize tracking system for pap smears, immunization, and breast exams.
• Perform procedures as ordered by provider (wound care, application of splints, airway treatment, ear lavages, EKG, NST and sterile procedures as indicated.)
• Support the training of other Medical Assistants and/or Medical Assistant students.
• Ensure accurate and complete documentation in electronic health records.
• Prepare forms to fulfill Payer, State and Federal requirements.
• Adhere to and promote clinic policies and protocols.
• Facilitate support with daily, weekly and monthly inventory (i.e. medications, vaccines and clinic supplies.)
• Ensure adherence with clinic safety requirements both in practice and maintaining facilities.
• Maintain patient privacy in accordance with HIPAA.
• Perform and maintain autoclave protocols (i.e. weekly maintenance, monthly spore testing, and log of each cycle.)
• Review daily Quality huddle report and administer missing patient metrics at time of visit
• Complete appropriate handoff/referral for health education.
• Generate Master IM; RN/LVN/MA visit and document the reason for the visit.
• Provide clinical support at other LCH Sites, as required.
• Other duties and projects as assigned.

Required Education and Experience:

• Medical Assistant Certificate of completion from certified school.
• High school graduate or GED Certificate.
• Current BLS CPR Certification.

Job Type: Full-time

Pay: $16.11 - $21.79 per hour

Benefits:

• 403(b)
• AD&D insurance
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Vision insurance

Medical specialties:

• Primary Care

Schedule:

• Day shift
• Monday to Friday
• Weekends as needed

Work setting:

• In-person

Education:

• High school or equivalent (Required)

Experience:

• NextGen: 2 years (Preferred)

Language:

• Spanish (Required)

License/Certification:

• BLS Certification (Required)
• Medical Assistant Certificate (Required)

Work Location: In person